Coronavirus 2020: Supporting Employees During COVID-19

Coronavirus 2020: Supporting Employees During COVID-19

Coronavirus 2020: supporting employees during COVID-19. Employees are stressed out, disengaged and it’s hard to maintain productivity amidst the coronavirus pandemic.

Employees are less engaged, less productive and less positive about their careers due to the COVID-19 pandemic, according to a survey by Eagle Hill Consulting. 

More than 40 percent of workers are experiencing burnout, a term used to describe prolonged and intense stress, and over 35 percent of employees don’t think their organization is doing anything to help.

It’s up to employers to re-engage workers and reduce employee burnout, but it won’t be easy. According to the Society for Human Resource Management (SHRM), more than 60 percent of employers have had a difficult time maintaining employee morale during the coronavirus pandemic. 

Coronavirus 2020: Supporting Employees During COVID-19 Pandemic

How to Tell If an Employee Is at Risk of Burnout

When evaluating employees for risk of burnout look for the most common symptoms:

  • Exhaustion
  • Frustration
  • Forgetfulness
  • Anxiety
  • Inability to keep up with daily tasks

Parents are particularly at risk of burnout during the coronavirus pandemic. Sixty percent of working mothers and fathers already experience burnout. School closings due to COVID-19 have many parents juggling roles as workers, teachers and caregivers all at the same time, heightening their risk of burning out.  

What’s Causing Employee Burnout?

Workers responding to a survey by Eagle Hill Consulting said these are the things that are making them feel burnt out:

  • Workload
  • Lack of work-life balance
  • Lack of communication, feedback and support
  • Time pressures
  • Performance expectations

Flexibility is critical in a crisis. Monitor workloads, consider extensions and check-in on employees frequently to limit burnout and boost morale during the coronavirus pandemic.

How Employers Are Battling Burnout

These are the most common ways employers are managing burnout during the coronavirus pandemic according to Eagle Hill Consulting:

  • 34 percent of organizations are increasing flexibility 
  • 26 percent are improving communication
  • 20 percent are providing mental and physical wellness resources
  • 19 percent are changing goals and targets based on the situation today
  • 18 percent are making workloads more manageable

Most organizations have had to make some changes to continue operating throughout the coronavirus pandemic. Employers who are flexible, communicative and understanding of the challenges employees are facing can limit burnout and maintain a positive work environment.

More on Topics Related to Supporting Employees During COVID-19

Coronavirus 2020: Effectively Working from Home

Helping Employees During Coronavirus/COVID-19 Pandemic

Coronavirus and Financial Stress: How Will Employees React?

How Will the Coronavirus Impact Your Business?

COVID-19 2020: Managing Employees During the Coronavirus Pandemic

What You Need to Know About Employee Burnout

What You Need to Know About Employee Burnout

In the Best Money Moves Roundup, we run down the latest HR news on retention, mobility and pollution.

Employee engagement drives productivity and retention, but it’s not all good news.. Research from Yale University revealed 50 percent of moderately to highly engaged employees are burnt out. They’re passionate about their work and show high skills acquisition, but they’re also the employees most at risk for turnover.

Dr. Jochen Menges, a co-author of the study, claims his research can help employers. “By shedding some light on some of the factors in both engagement and burnout, the study can help organisations identify workers who are motivated but also at risk of burning out and leaving.” A shortfall of Menges and his colleagues’ research is its inability to pinpoint when engagement stops being productive and starts exhausting valuable employees.

The challenge is to find the fine line between engagement and burnout. It’s different for everyone. One way to tell is to watch for signs like frustration and anxiety.

How to Find the Right Balance

What We’re Reading

Women appointed to boards at a record high. Close to 40 percent of vacant board seats at Fortune 500 companies went to women in 2017. Learn more about this rising trend and its implications.

New LinkedIn research. It’s no surprise that attracting and retaining top talent is imperative with unemployment at a low, but how do you do it? Use these strategies to stay competitive.

Focus on mobility and stability. If you’re in an industry with high turnover consider offering opportunities to move into different positions and benefits that support employees and their families. See what ROI on employee investments looks like.  

WeWork bans meat. In a bold move WeWork announced it won’t serve or reimburse meals that include red meat, poultry or pork. Why they’re doing it and more importantly, can it work?

What are stay interviews? Instead of waiting for an exit interview to get some feedback start conducting stay interviews to find out why employees stick around. How this can help you retain more employees.

Are you using the 20/60/20 rule? Instead of trying to win over 100 percent of your team, use this rule to strategically focus your attention on your most valuable team members. What the 20/60/20 rule is and how to use it.

Digital distractions. Employees can’t get a full 30 minutes of work in without being distracted by work instant messages and emails or personal text messages and notifications. How to deal with communication overload.

Job insecurity and sexual harassment. Three separate studies found that sexual harassment is driven by the harasser’s fear of being called out for inadequate job performance. Now that we know, what can we do about it?

Know the Warning Signs of Employee Burnout

Know the Warning Signs of Employee Burnout

There’s a fine line between employee engagement and burnout. Know the warning signs of employee burnout for higher retention and productivity.

Employee engagement drives productivity and retention, but it’s not all good news. Research from Yale University revealed 50 percent of moderately to highly engaged employees are burnt out. They’re passionate about their work and show high skills acquisition, but they’re also the employees most at risk for turnover.

Dr. Jochen Menges, a co-author of the study, claims his research can help employers. “By shedding some light on some of the factors in both engagement and burnout, the study can help organisations identify workers who are motivated but also at risk of burning out and leaving.” A shortfall of Menges and his colleagues’ research is its inability to pinpoint when engagement stops being productive and starts exhausting valuable employees.

The challenge is to find the fine line between engagement and burnout. It’s different for everyone. One way to tell is to watch for signs like frustration and anxiety.

The study measured engagement, burnout, demands, resources and how they interact and influence each other in over 1,000 U.S. employees. Employees that were ‘optimally’ engaged reported high resources and low to moderate demands. They had support from their supervisors through rewards and received recognition without having to struggle with cumbersome bureaucracy, demands for concentration, or heavy workloads. On the other hand, 64 percent of employees experiencing burnout reported high demands and high resources. Finding the right balance between resources and demands might be the key to productive engagement.  

Look for common symptoms like exhaustion, frustration, anxiety, and inability to keep up with daily tasks. Monitor workloads to find out when it’s time to dial demands back and expand resources. Wellness programs can ease stress and help employees manage work-life balance, but if demands are too high employees will still burnout.

Research from Business Point Innovation Network and Pollfish found that 60 percent of working mothers and fathers experience burnout. Employees with children might be more likely than others to experience burnout, but there isn’t enough research on demographics to confirm which employees are most at risk.

Until there’s more research, it’s best for employers to assume any employee could be at risk for burnout.