A Lack of Healthcare Benefits is Causing Financial Toxicity

A Lack of Healthcare Benefits is Causing Financial Toxicity

A lack of healthcare benefits is causing financial toxicity for employees across the country.

If you ever wondered if there was a direct link between financial stress and health outcomes, look no further. According to research compiled by Managed Care, Americans are skipping medications that could improve their quality of life because they can’t afford them.  The term financial toxicity was coined by Amy Abernathy, MD, in an essay for the journal Oncology.  “Out-of-pocket expenses related to treatment,” she wrote, “ are akin to physical toxicity, in that costs can diminish quality of life and impede delivery of the highest-quality care.”

The truth is many employees need help navigating healthcare benefits to lower out of pocket expenses and avoid , “financial toxicity.”

A recent study by Willis Tower Watson found that those with high levels of financial stress were twice as likely to have poor health as opposed to those without financial stress. And the longer employees go without treating illnesses the more business is affected by lost productivity and absenteeism.

Adams Dudley, MD, a pulmonologist, and Director of the Center for Healthcare Value at the University of California-San Francisco is concerned about the prescription crisis we’re facing and said that, “This problem definitely impacts the lives of patients. They’re skipping medicines or skipping other things to buy medicines.”

As a prescriber, Dudley finds difficulty distinguishing what patient pays how much for the same drug because insurance coverage varies greatly, “These days price is such a weird thing. If I give one patient Spiriva [a bronchodilator], the cost could be $10. For another patient, it may be $200 a month. And I don’t get good information about which patient is which.”

Michael A. Evans, Vice President of Enterprise Pharmacy and Chief Pharmacy Officer of Pennsylvania’s Geisinger Health System shares a spreadsheet with prescribers of available medications for a patient’s condition along with the average wholesale price (AWP) of each medication to help prescribers lower patient costs. Evans said that for prescribers, “It’s been quite eye-opening for them, helping them better understand the cost burden on the patient in front of them, and it has definitely affected their prescribing habits. We get responses like, ‘Wow! I had no idea medication A I gave was so expensive. I could certainly use medication B.’”

Evan’s cost transparency sheet offers a solution to the problem Dudley describes, but a drawback is that the AWP is the cost of the drug to the health plan and the patient combined. This makes so it difficult to determine the patient’s actual expense.

Dudley points to another pertinent issue in healthcare, the discrepancy between the cost to make a medicine and the price it sells for. He says, “To many people, $160 is a lot of money. But almost anyone would rather spend it taking the family to dinner than paying for a medicine that cost three dollars to make.”

Employers can help address out-of-pocket costs for prescriptions by being knowledgeable about insurance benefits they offer, updating employees on any changes and asking for feedback to see if the current program is meeting their coverage needs.

Most Employees Think Companies Aren’t Prepared for This

Most Employees Think Companies Aren’t Prepared for This

In the Best Money Moves Roundup, we run down the latest news on traumatic incidents in the workplace, pet perks, and payday advances.

Employees need support and guidance after traumatic events – like the sudden loss of a colleague or a natural disaster – but only 26 percent of workers are getting it.

Most employees surveyed by Workplace Options (WPO) have worked for an organization that experienced a traumatic event. More than half of them said that a disaster recovery plan (DRP) or business continuity plan (BCP) wasn’t in place to help employees affected by the event – or if there was nobody told them about it.

DRP’s are a valuable benefit for nearly 70 percent of employees and should be a priority for  employers. It’s estimated that less than half of employers have a DRP or BCP plan in place, but they’re critical for dealing with disasters.

See Exactly How Hard Poor Preparation Hits Businesses

What we’re reading:

Office pet perks? Corporations are starting to bring in pets for occasional office visits to reduce employee stress, Amazon even allows employees to bring their dogs to work daily. Learn about the psychological benefits of pet perks.

Employer payday advances. Early access to pay is a financial perk that could make employees happier, but is it a good idea since most Americans are already struggling to save? See for yourself.

Wellness initiatives lower diabetes. New research found that those who tested as diabetic or prediabetic had normal blood levels after participating in an employer-sponsored wellness program. Combat rising healthcare costs.

Exits are opportunities in disguise. Whether you collect information from a departing employee through an interview or survey, it’s important that you obtain their feedback. Mitigate future turnover risks and costs.

Empathy is key. Employees would be willing to leave their job for a more empathetic employer, so respect is still crucial for job satisfaction. Find out what the C.A.R.E. model is and how it can help employers be more empathetic.

Discover joins tuition trend. Degree assistance has been a hot employee benefit this summer and Discover plans to join in by offering the majority of employees (even new hires) full rides for bachelor’s degrees at several schools. More on this developing benefit.

Your employees need more than a vacation. Stress dissipates on vacation, but for most employees it comes back in full force the second they get back to work. How to address the larger problem.

Have something to add? Email info@bestmoneymoves.com.

 

How Do You Handle Trauma in the Workplace?

How Do You Handle Trauma in the Workplace?

Workplace Option’s latest survey on handling traumatic incidents in the workplace illuminates a dire need for HR to step in and create new procedures.

Employees need support and guidance after traumatic events – like the sudden loss of a colleague or a natural disaster – but only 26 percent of workers are getting it.

Most employees surveyed by Workplace Options (WPO) have worked for an organization that experienced a traumatic event. More than half of them said that a disaster recovery plan (DRP) or business continuity plan (BCP) wasn’t in place to help employees affected by the event – or if there was nobody told them about it.

DRP’s are a valuable benefit for nearly 70 percent of employees and should be a priority for  employers. It’s estimated that less than half of employers have a DRP or BCP plan in place, but they’re critical for dealing with disasters.

Dean Debnam, chief executive officer at WPO, said, “Preparing for a potential traumatic event, and providing proper services for your employees if one should ever occur is hugely important to the resilience of your organization.” It’s true, between 40 to 60 percent of companies without a DRP or BCP never reopen after facing a disaster and a whopping 75 percent fail within three years, according to research from Open Access BPO.

These numbers might refer specifically to large scale natural disasters, but less extreme traumatic incidents take a toll on business too. Debnam said, “Providing education to managers and employees on available benefits leads to less risk of absenteeism and presenteeism of affected employees.”

Natural disasters, layoffs, workplace violence and sudden deaths are most emotionally stressful and traumatic for employees. The Occupational Safety and Health Administration (OSHA) estimates nearly 2 million American workers are victims of workplace violence each year, and that’s only counting reported incidents. There were over 19.9 million layoffs in 2016, according to the Bureau of Labor Statistics. Natural disasters are traumatic for the entire community. The claims process for insurable losses can be consuming and without a DRP or BCP in place employees who need assistance recovering might not get it.

It’s critical to have the right plan in place to maintain strong leadership when facing the unthinkable. Review and develop a disaster recovery plan or business continuity plan to make sure it addresses these four traumatic incidents that affect your employees most to bounce back productively while retaining top talent.

Here’s the Ticket to Employee Satisfaction

Here’s the Ticket to Employee Satisfaction

In the Best Money Moves Roundup, we run down the latest news on job satisfaction, communication, compensation and retention.

Believe it or not, respect drives job satisfaction more than compensation. Results from the Society of Human Resource Management (SHRM)’s survey show that it was close, but respect beat salary by 4 percent points when it comes to  job satisfaction.

Alarmingly, only 38 percent of employees are satisfied with how their company treats employees. To improve employee relations SHRM recommends a number of training programs.

Read more here.

What we’re reading:

Build employee emotional resilience. Put SHRM’s advice to practice and enhance health and wellbeing in the workplace. Try it out with these 10 tips.

Highlights from SHRM’s annual conference. It’s alright if you couldn’t make the conference this year. Check out EBN’s top 10 takeaways.

Benefit from offering above-average salaries. Offering pay higher than the industry average is a business strategy that can pay off. Here’s 7 reasons why it works.

Be proactive about retention. Job jumping is a part of the dynamic shift underway in the workplace. Use these 3 strategies to improve employee retention.

Better communication can combat turnover. Build meaningful relationships with your staff sooner rather than later. Find out why it’s so important.

Craft high-performance teams. Give them a clear company image and room for failure to start building engagement for higher productivity and retention. Learn more about all 7 approaches.

Why do new hires leave within 90 days? A candidate that leaves within 90 days might be a bad hire, but more often the relationship is salvageable if you understand employee needs. Improve your onboarding process.

Have something to add? Email info@bestmoneymoves.com.

What Drives Job Satisfaction the Most?

What Drives Job Satisfaction the Most?

What drives job satisfaction the most? SHRM’s survey on job satisfaction has the insights you need to improve the employee experience.

Believe it or not, respect drives job satisfaction more than compensation. Results from the Society of Human Resource Management (SHRM)’s survey show that it was close, but respect beat salary by 4 percent points when it comes to  job satisfaction.

Alarmingly, only 38 percent of employees are satisfied with how their company treats employees. To improve employee relations SHRM recommends a number of training programs.

Although respondents rated respectful treatment higher than compensation, pay is the main reason employees will stay with or leave an organization. Only 26 percent of workers are very satisfied with their earnings, but the 9 percent drop in employees who received bonuses might have something to do with that. SHRM suggests clearly communicating compensation to avoid misunderstandings that could affect employees attitudes towards pay.

Other Job Satisfaction Drivers and SHRM’s Tips to Improve Them

Trust between employees and senior management was equally as important to employees as pay, but just 33 percent of employees are very satisfied with their level of trust towards the organizations they work for. SHRM’s solution to building trust is having an open door policy and practices that allow employees to express themselves freely.

Opportunities to use skills and abilities at work is very important for 56 percent of employees surveyed. There’s only a 12 percent gap between importance and satisfaction, the smallest of all job satisfaction contributors surveyed. It’s an important factor for retention as challenging work is more likely to keep employees versus cause them to leave. SHRM’s tips for higher satisfaction with job opportunities are for employers to conduct a job analysis and identify and train employees with potential.  

Job security is another major contributor to employee satisfaction. It’s a tricky one, because it’s all about perception and emotional intelligence. An employee could be completely secure in their position, but an emotional reaction might make them feel insecure. SHRM’s report advises, “HR professionals may begin with helping employees acknowledge their feelings and evaluate whether their response is appropriate for the situation,” in order to help them build emotional intelligence and have a more accurate understanding of their job security.

SHRM’s survey results give employers an overview of how their employees might be feeling and offers reasonable solutions to improve job satisfaction. Employees who are satisfied with their jobs are more likely to be productive, stay with the company and refer quality hires. Given the current labor market, what more can you ask for?

More on Topics Related to Job Satisfaction and Employee Experience

Top 10 Employee Benefits for 2020

5 Must-Have Benefits for Millennial Employees

How Does Financial Wellness Affect Health?

5 Fast Financial Stress Statistics

Hiring Trends to Watch in 2020

What Is Financial Literacy and Why Is It Important?

4 Big Employee Benefit Trends for Family Planning

How Can Financial Wellness Be Improved?